Privacy Policy

Who we are

Fredrick Bailey (fredrickbailey.com) is the controller of the personal data you share with us. This policy explains what we collect, why, and the choices you have. If you have any questions, email us at support@fredrickbailey.com.

Information we collect

• Contact and delivery details such as your name, email address, phone number, and shipping address
• Order history covering the items you buy and your order records with us
• Payment information, which is processed securely by our payment provider and is never stored by us in full
• Technical and cookie data such as your device type, browser, and how you use our site

How we use your information

• To process and deliver your orders
• To provide customer support and answer your questions
• To send marketing only where you have given your consent
• To detect and prevent fraud
• To meet our legal and accounting obligations

Sharing your information

We share your information only with trusted service providers, for example our ecommerce platform, our payment processors, and our shipping carriers, and strictly so they can help us fulfil your order. We never sell your personal data.

Cookies

We use cookies to run the site, remember your cart, and understand how the site is used. For full details, see our Cookie Policy.

Your rights

You have the right to access, correct, delete, or port your data, and to opt out of marketing at any time. To make a request, email us at support@fredrickbailey.com.

Data retention

We keep your personal data only for as long as we need it, including for fulfilling your orders and for legal and accounting reasons.

Security

We use appropriate technical and organisational measures to protect your personal data against loss, misuse, and unauthorised access.

Children

Our site and products are not directed at anyone under the age of 16, and we do not knowingly collect data from children.

Changes to this policy

We may update this policy from time to time. When we do, we will post the revised date at the top of this page.